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BSMI and Consumers' Foundation announce electronic toilet seat inspection results BSMI, MOEA April 24, 2018
Organization: Bureau of Standards, Metrology & Inspection, M.O.E.A., R.O.C.        Publish Date: 2018-08-27 17:10
Widely marketed electronic toilet seat products have become a common household electric product in recent years. To ensure consumers' rights and look into the safety of electronic toilet seat products, the Bureau of Standards, Metrology & Inspection (BSMI) and the Consumers' Foundation Chinese Taipei initiated an inspection on electronic toilet seats sold on the market.

All ten randomly purchased electronic toilet seat products from hypermarkets, retail stores and internet shopping sites in August 2017 had met the quality standards but four failed the Chinese labeling requirements.

Inspection standards
The BSMI said that four quality tests, including "heating," "leakage current and electrical strength," "abnormal operation" and "construction," were conducted based on CNS 3765 "Household and similar electrical appliances-Safety-Part 1: General requirements" and IEC 60335-2-84 "Household and similar electrical appliances-Safety-Part 2-84: Particular requirements for toilet appliances." The Chinese labeling inspection was conducted based on the electric commodity labeling standards.

Inspection results
1)Quality test: All passed the "heating," "leakage current and electrical strength," "abnormal operation" and "construction" inspection.
2)Chinese labeling: Four items (number 3, 4, 6 and 8) did not conform to the electric commodity labeling standard, either failing to provide the importer's address (number 3), the date of manufacture (number 4 and 6), the country or area of manufacture (number 4 and 8) or the manufacturer's address (number 4). The labeled rated frequency of two items (number 4 and 8) did not meet the standard.

Follow-up procedures
The BSMI said that electronic toilet seats are not under the scope of commodities that must undergo inspection before being marketed. Regarding items that failed the Chinese labeling inspection, its office in central Taiwan has been informed to deal with the matter according to the electric commodity labeling standards requirements.

Precautions when purchasing electronic toilet seats
The BSMI said that manufacturers are responsible for product safety and correctness of labels. Consumers are also urged to pay attention to the following precautions when purchasing electronic toilet seats.

1)Consumers are advised to check if the name of the manufacturer, its registered address, power specifications (voltage, power consumption or current) and model are clearly indicated.
2)Make sure that the product comes with a Chinese instruction booklet, a label of instruction and a warning label. Read carefully before use, follow the instruction and pay attention to warnings.
3)Before using, make sure that the cable is fully plugged and not loosely plugged. When unplugging, hold and pull the power plug and not the cable to prevent damage to the copper wire.
4)Should the electronic toilet seat malfunctions, stop from use immediately and contact the manufacture's designated repair station. Do not change the parts or disassemble by yourself. Regular maintenance is necessary to ensure safety.

The BSMI reminds consumers that more knowledge you have about the products you are buying means more safety. For more information, please visit the BSMI Product Safety Internet at or call the toll free number of 0800-007123.

Agency in charge: Inspections Administrative Division
Contact person: Mr. June-Chieh Lai
Telephone: +886-2-23431767
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Update: 2018-12-13MNS1