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BSMI publishes ice cream maker and ice maker inspection results BSMI, MOEA August 31, 2018
Organization: Bureau of Standards, Metrology & Inspection, M.O.E.A., R.O.C.        Publish Date: 2019-01-19 11:31
There’s nothing like ice cream to cool down in a hot summer’s day. An ice cream maker or an ice maker allows you enjoy the sanitary frozen treat at any time. To ensure the consumers’ rights, the Bureau of Standards, Metrology & Inspection (BSMI) has launched a market survey on ice cream makers and ice makers in the first half year of 2018. 3 ice cream makers and 7 ice makers (total 10 pieces) were randomly sampled from the electrical dealers and internet shops for inspection. Inspection results show that all items are in compliance with the quality tests, yet 6 items of 10 failed to meet the Chinese labeling standards.


Inspection standards

The BSMI announced that 4 quality tests including dissipated power and current, temperature rise, leakage current and insulation withstanding voltage and abnormal operation which are all conducted based on the national standards CNS 3765 “Household and similar electrical appliances—Safety— Part 1: General requirements” and IEC 60335-2-24 “Household and similar electrical appliances—Safety—Part 2-24: Particular requirements for refrigerating appliances, ice-cream appliances and ice-makers”. Meanwhile the Chinese labeling inspection was checked according to Electrical Appliances Labeling Guidance.


nspection results

The inspection results are as follows.

1) Quality test

All items have passed through the 4 quality tests of dissipated power and current, temperature rise, leakage current and insulation withstanding voltage and abnormal operation tests.

2) Chinese labeling

6 items (item number 3, 6, 7, 8, 9 and 10) fail to meet the Electrical Appliances Labeling Guidance requirements for the following situations.
2.1) The name, address and telephone number of the importers or agents are not provided (item number 3, 6, 7, 8, 9 and 10)

2.2) The manufacturing code is not provided (item number 6, 8 and 9)

2.3) The year of manufacture is not provided (item number 7 and 10)

2.4) The production nation or area is not provided (item number 7, 9 and 10)

2.5) Either simplified Chinese is used or not using traditional Chinese text (item number 3, 6, 7, 8, 9 and 10)


Follow-up procedures

The BSMI stated that the ice cream maker and the ice maker are not subject to the mandatory inspection range. The 6 items (item number 3, 6, 7, 8, 9 and 10) which did not meet the Chinese labeling standards will be dealt according to the Electrical Appliances Labeling Guidance by the Central Region Office of the Ministry of Economic Affairs.


Precautions before purchasing an ice cream maker or an ice maker

The BSMI appeal that the ice cream makers and ice maker products whether domestic manufactured or imported shall both meet the national standards. Correct labeling is required to make sure the consumers’ rights are protected. Moreover, consumers are also urged to pay attention to the following precautions when purchasing an ice cream maker or an ice maker.


1) Check the rated voltage and rated frequency, rated power consumption or rated incoming current. The rated voltage and the rated frequency shall be consistent with Taiwan’s standard voltage (110V and 220V) and frequency (60Hz).

2) Make sure that the name, address and telephone number of the manufacturer or the importer are on the body of the commodity or in the user’s manual. Do not purchase products of unidentified origin or with unclear label.

3) Make sure that the Chinese user’s manual comes with the product. Read the manual carefully, use exactly as the instructions requested and pay attention to its warnings.

4) Do not use electrical appliances in a damp place because this could result in malfunction or an electrical shock. Should malfunction occurs, stop the operation immediately and contact the manufacturer’s designated service center. Do not replace the parts or dismantling repair the product yourself.

5) Clean the dust particles on the contact parts of the plug and the socket regularly to avoid conduction.


The BSMI reminds that consumers may gain more safety by having more knowledge about the products. For more information, please visit the BSMI Product Safety page at https://safety.bsmi.gov.tw or call the toll-free line 0800-007123.
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